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How ibetin Handles Your Personal Data

This Privacy Policy sets out exactly what personal data ibetin collects when you open an account, how we store and process it, and what rights you hold over…

Clear data collection noticeIndian jurisdiction contextUPI & Paytm transaction data scopeRight to access your recordsDirect contact for data requests

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What Data We Collect and Why

ibetin Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you create an account with ibetin, we collect the details you submit — name, email address, mobile number and, where a deposit is made via UPI, Paytm or PhonePe, a masked reference of that transaction. We do not store your UPI VPA or Paytm wallet

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credentials; those remain with your payment provider. We also collect device identifiers, IP address and session logs to keep your account secure and to comply with applicable laws in the jurisdictions where we operate. Data collected during account verification — such as identity documents — is
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held only as long as required by local law and then deleted securely. We process this data on servers subject to strict access controls, and no data is sold to third parties for marketing. Access to your account on ibetin is subject to local law, and
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eligibility is determined by where local law permits.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

DATA CONTACT PATHS

Reach Us About Your Privacy

If you want to request a copy of your data, ask us to correct inaccurate records, or have your account data removed where local law allows, our privacy team is ready to…

Privacy Email Send your data request directly to our privacy team by email. Include your registered mobile number so we can locate your account records quickly and respond within 30 days.

Live Chat Start a live-chat session from within your account dashboard. Our support agents can log a formal privacy request on your behalf and provide you with a reference number for tracking.

Help Centre Form Submit a structured privacy request through the Help Centre form in your account settings. The form routes your query directly to the data-handling team without delay.

DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Our approach to data handling covers every layer — from how cookies are set in your browser session to how long we keep withdrawal verification records.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand page performance. You can manage cookie preferences from the settings link in the site footer; opting out of analytics cookies does not affect account access.

Account Security

Your account password is hashed using industry-standard algorithms and never stored in plain text. We enforce two-factor authentication prompts when a login is attempted from an unrecognised device or IP location.

Data Retention

Transaction records and identity documents are retained for the period required by applicable Indian law and then deleted using certified data-erasure procedures. We do not keep data beyond what regulation or legitimate security interest requires.

Third-Party Sharing

We share data only with payment processors — UPI rails, Paytm or PhonePe — solely to complete the transaction you initiate. No data is passed to advertising networks or sold to third parties under any circumstance.

Your Access Rights

You may request a full export of the personal data we hold on you at any time. We will deliver a structured file to your registered email address within 30 days; if we need more time we will notify you in writing.

Policy Updates

When this Privacy Policy changes materially, we will send a notification to your registered email address at least 14 days before the change takes effect. Continued use of your account after that date constitutes acceptance of the revised terms.

Your Privacy Questions, Clearly Answered

The questions below cover the data rights and contact steps that account holders in India ask about most frequently. If your question is not here, reach us through the privacy email or Help Centre form above.

We collect your name, email address, mobile number and, where you make a deposit via UPI, Paytm or PhonePe, a masked reference of that transaction. Device identifiers and session logs are also collected to keep your account secure.

No. We never store your UPI Virtual Payment Address or Paytm wallet login details. Those credentials remain with your payment provider; we only receive a masked transaction reference to confirm a deposit or withdrawal was completed.

We retain transaction records and identity documents for the period required under applicable Indian law. Once that period has passed, the data is deleted using certified erasure procedures. We do not hold data longer than regulation or security interest requires.

Yes. Submit a data-access request through the Help Centre form or by emailing the privacy team with your registered mobile number. We will send a structured export to your registered email address within 30 days of receiving your request.

Contact us via live chat or the privacy email, specify which records you believe are inaccurate or want removed, and we will review your request. Where local law permits deletion, we will complete it and confirm in writing once done.

We share data only with the payment processors — UPI rails, Paytm or PhonePe — that are needed to complete a transaction you have initiated. We do not sell data to advertising networks or pass it to any unrelated third party.

We will send a notification to your registered email address at least 14 days before any material change takes effect. The updated policy will also be published here with a revised date visible at the top of the page.

How ibetin Handles Your Personal Data

Reach Us About Your Privacy

How We Protect and Manage Your Account Data

Cookie Controls

Account Security

Data Retention

Third-Party Sharing

Your Access Rights

Policy Updates

Your Privacy Questions, Clearly Answered

01 What personal data does ibetin collect when I open an account?

02 Does ibetin store my UPI VPA or Paytm wallet credentials?

03 How long does ibetin keep my account and transaction data?

04 Can I request a copy of all the data ibetin holds about me?

05 How do I ask ibetin to correct or delete my personal data?

06 Will ibetin share my data with third-party companies?

07 How will I know if this Privacy Policy changes?

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